Payment & Shipping
Shipping costs are based on prices from the Israeli Post Office (EMS) & DHL Express.
Below you can find the link detailing the EMS & DHL Website.
Shipping costs are based on final shipping weight. 15% of net product weight for packaging and insulation material will automatically be added at checkout to determine final shipping weight.
The customer is responsible for any import duties or taxes that may be imposed on international orders.
If you wish to use a different method of shipment, please contact us by email email@example.com firstname.lastname@example.org and a customer service representative will get back to you.
The merchandise will arrive to the customer within 1-3 weeks.
If you are in a hurry, please contact us.
All prices quoted on this website are in USA dollars.
You may return the item(s) within 14 days of receiving the order for a full refund of the merchandise cost.
Shulamit Kanter ITZUVIEM will offer full refunds for costumers that have changed their minds after
completing an internet purchase.
We will replace or refund your purchase against manufacturer's defects ONLY.
Merchandise must be in its original condition.
Merchandise must be in its original packaging.
Please include the following in the return package: a) original/copy of invoice or exchange slip, b) merchandise.
Please pack return item(s) durably, as Itzuviems products are fragile. We strongly advise you to insure the return package for damage and for lost parcels. Itzuviem is not responsible for any package that gets lost or damaged on the way back to us.
All packing, shipping and insurance costs for returned/exchanged merchandise must be paid for by the customer at dispatch point and are non-refundable. Collect charges for shipping will not be paid for by Itzuviem.
All packing, shipping and insurance costs for replacement or returning merchandise, sent by Itzuviem, will be paid for by the costumers.
Only merchandise purchased directly from Itzuviem will be exchanged. Merchandise purchased at a local store is according to store policy and must be dealt with through the store
If you have questions regarding our return policy, please contact us by email or phone 5 days a week. (from Sunday to Thursday)
We accept payments by PAYPAL & Bank Transfer (please email us for our bank details). Credit Cards are available only for amounts less than 2500 US$, Bank Transfer is available only for amounts over 2500 US$, Please contact us by email, fax or telephone and a customer service representative will get back to you to discuss terms and conditions.
Email Address: email@example.com firstname.lastname@example.orgMailing Address: Shulamit Kanter ITZUVIEM, P.O.B. 288, Petach Tikva 4910201, Israel
All duties and taxes are based solely on the judgment and classification of the destination customs officials and the laws governing the importing country, and are subject to change without notice. All duties and taxes are the responsibility of the recipient.
USA customers - there is no customs tax on Judaica.